Privacy Policy

Thank you for choosing San Angel Primary Home Care. We are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy outlines how we collect, use, share, and protect your information. By using our services, you agree to the terms of this Privacy Policy.

1. What Information is Being Collected

We collect various types of information to provide and improve our services to you. This information includes:

  • Personal Information: Name, address, phone number, email address, and other contact details.

  • Health Information: Medical records, treatment history, and other health-related information.

  • Payment Information: Credit card details, billing address, and other financial information.

  • Usage Information: Data on how you use our services, including SMS communications and website interactions.

2. For What Purpose is That Information Being Collected

  • The information we collect is used for the following purposes:

  • Providing Services: To deliver the home care services you have requested, including scheduling appointments and managing care plans.

  • Billing and Payments: To process payments and manage billing information.

  • Communication: To send you updates, reminders, and other important information related to your care.

  • Improvement: To enhance the quality of our services and develop new offerings.

  • Compliance: To comply with legal and regulatory requirements.

3. How is That Information Being Shared?

Your information may be shared in the following ways:

  • SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

  • With Service Providers: We may share your information with third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

  • With Legal Authorities: We may disclose your information to comply with legal obligations, such as court orders or subpoenas.

  • With Your Consent: We may share your information with other parties if you provide explicit consent.

4. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccuracies in your personal information.

  • Deletion: You can request that we delete your personal information, subject to certain legal restrictions.

  • Opt-Out: You can opt-out of receiving marketing communications from us by replying STOP to any of our massages.

5. Security of Your Information

We take the security of your information seriously and implement appropriate measures to protect it. This includes using encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Third-Party Links and Services

Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you use.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely dispose of it.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

  • Phone: (956) 621-0556

  • Email: sanangel.luisv@gmail.com

  • Address: 860 W Price Rd. Brownsville TX 78520

Thank you for trusting San Angel Primary Home Care with your personal information. We are committed to protecting your privacy and ensuring that your information is used responsibly.